Privacy Policy
Effective Date: 2026-05-09
MEILE ("we", "our", "the Platform") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, share, and protect the information you submit through our website (mnment.com).
1. Information We Collect
When you contact us through our "Contact Us" form, we collect the following information:
- Name
- Phone number (with international country code)
- Email address
- WhatsApp / LINE / Instagram / Facebook handle (optional)
- Inquiry notes
- Submission timestamp, source page, basic browser and device information
2. How We Use Your Information
We use your information solely for the following purposes:
- Respond to your inquiries and provide aesthetic medicine information
- Match you with our partner Korean hospitals, doctors, and procedures
- Arrange airport pickup, translation, accommodation, and post-treatment care services
- Improve website content and service quality
3. Information Sharing and Third Parties
To provide consultation services, the name, contact details, and inquiry content you submit are synchronized to our customer service and lead management system (Feiyu System). We do not disclose your information to any other third party except in the following circumstances:
- With your explicit consent
- When required by law or by lawful request from government authorities
- When necessary to protect the legitimate rights and interests of the Platform or third parties
4. Your Rights
You have the following rights regarding your personal information:
- Access and review the information you have submitted
- Correct inaccurate information
- Delete your information (withdraw consent)
- Restrict or object to specific processing activities
- Request portability of your data to other services
5. Cookies and Tracking
This site uses essential cookies to maintain language preferences and core functionality only; we do not use cross-site tracking cookies. You may clear cookies anytime via your browser settings.
6. Data Security
We enforce HTTPS encryption site-wide and apply reasonable technical and managerial measures to protect sensitive information against unauthorized access, disclosure, or loss.
7. Data Retention
We retain your information only for the period necessary to provide services to you. Information beyond that period will be de-identified or deleted.
8. Governing Law
This policy is interpreted and applied under the laws of the Republic of Korea and the relevant jurisdictions of our users.
9. Updates
We may update this policy from time to time. Updates will be published on this page and material changes will be communicated prominently.
10. Contact Us
For any questions about this policy or to exercise your rights, please reach us via the Contact Us page.